How We Work

We begin with an informal introductory discussion, which can include you, your HR team, and your employee. Where appropriate, we also ensure time is set aside to speak with the employee privately. For organisations local to Salisbury and the surrounding areas (Wiltshire, Hampshire, and Dorset), consultations can be carried out in person. For clients further afield, we provide the same service via secure video call.

Our approach looks beyond a diagnosis alone. We focus on understanding the day‑to‑day challenges the employee experiences at work and how their role impacts their wider health and wellbeing. This may include issues such as hand or wrist strain, fatigue, back or neck discomfort, or other physical or cognitive challenges that extend beyond working hours.

As part of the assessment, we review the employee’s working environment, including desk layout, seating, equipment, and general setup, to identify any factors that may be contributing to discomfort or inefficiency.

Following the assessment, we provide clear, practical recommendations covering any relevant software, hardware, ergonomic changes, or workplace adaptations. These recommendations are fully discussed with all parties, outlining the benefits and considerations of each option to support informed decision‑making. This collaborative discussion forms the foundation of the final assessment report.

Who We Work With

Our Assistive Technologist has extensive experience supporting individuals with a wide range of access needs. Much of this experience comes from working with people who have experienced spinal cord injury, including powered and manual wheelchair users, and individuals with varying levels of upper‑limb function.

Additional experience includes supporting people with:

• Autism and ADHD
• Dyslexia
• Developmental Coordination Disorder (Dyspraxia)
• Visual impairment
• Cerebral palsy
• Fibromyalgia
• Chronic Fatigue Syndrome
• Connective tissue disorders
• Other widespread pain and fatigue‑related conditions

Our service is open to all organisations and their employees. A formal diagnosis is not required, and needs do not have to match the examples listed above.

We always begin with an informal, exploratory discussion, allowing us to quickly understand your situation and advise whether our service is the right fit. Where appropriate, we can also signpost to alternative services or specialist support if we feel another route would be more beneficial.