IT Support PackagesInformation on our Monthly and Ad-Hoc Support Services
We offer flexible IT support services designed to meet the needs of small to medium‑sized businesses, whether you require occasional assistance or a fully managed IT support package.
- Ad‑hoc, retainer, and full IT support packages available
- Access to IT support, consultancy, and staff training
- A small, friendly team with a broad range of technical expertise and specialisms
- Emergency call‑out services when urgent support is required
- 24/7 system monitoring included with our full support package
- A cost‑effective alternative to an in‑house IT team
- Compare our services below to find the right fit for your business
Assist Business IT Ltd works closely with small and medium‑sized businesses, providing reliable IT support on either an ad‑hoc basis or through one of our ongoing support packages. Get in touch today to find out how we can support your business and help your IT work harder for you.
- No monthly fee or long‑term contract
- On‑site IT support visits
- Remote IT support when required
- Server support and maintenance
- Cloud‑based support (e.g. Microsoft 365)
- IT consultancy services
- Web services and support
- IT support contract with Service Level Agreement (SLA)
- Guaranteed emergency response
- Continuous remote access and system monitoring
- Dedicated primary Support Technician
- Dedicated Account Manager
- Unlimited telephone support*
- Unlimited email support*
- Unlimited remote desktop support*
- Discounted on‑site visits
- Real‑time cloud backup**
- Enterprise‑grade anti‑virus protection
- 24/7 priority for critical incidents
- Discounted IT consultancy
- Asset management
- Software and licence management
Includes all ad‑hoc services, plus:
- IT support contract with Service Level Agreement (SLA)
- Urgent response for priority issues
- Dedicated primary Support Technician
- Dedicated Account Manager
- Discounted remote support
- Discounted IT consultancy
- Asset management
- Software and licence management
*“Unlimited” support applies during normal working hours only: 8:00am–6:00pm, Monday to Friday, excluding Bank Holidays.
**Cloud backup is provided as a secondary backup solution and is not intended to replace a primary or sole backup system.
IT Support Packages
Business IT support services tailored for small to medium‑sized companies. Compare our flexible ad‑hoc IT support, retainer services, or fully managed monthly IT support packages to find the right level of technical support, monitoring, and expertise for your business.
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Monitor and Protect Support
Our Monitor and Protect Business IT Support Package delivers 24/7 monitoring, enterprise anti‑virus software, secure cloud backup, and proactive support—so your business comes first.
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Group CyberSecurity Training – In Person
In‑person, group cyber security training for company employees, delivered face to face. Interactive sessions cover key topics including phishing awareness, internet safety, secure connections, and more, with quizzes and an introduction to relevant IT and security policies included.
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Online Interactive CyberSecurity Training
Online cyber security training for employees and remote workers, delivering continuous security awareness through realistic phishing simulations. Access dozens of expert‑led training videos, each up to 90 minutes long, available on demand 24/7 to reinforce learning and reduce cyber risk.
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Assistive & Inclusive Technology Consultancy
Our Assistive Technology Consultant supports you and your employees in selecting and sourcing suitable accessible technology for both the workplace and home‑working environments.
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Individual CyberSecurity Training, in-person
In‑person, one‑to‑one IT security training for employees, delivered face to face. Each individual session covers essential topics such as phishing awareness, internet safety, secure connections, and more, with interactive quizzes and security policy introductions included.
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Use our Contact Page to get in touch with us at Assist Business IT Ltd. our friendly team will be happy to answer any questions.