Assist Business IT Ltd provides both on‑site and remote IT support to businesses, delivering a service that is friendly, approachable, and flexible. We pride ourselves on building strong, supportive relationships with our clients and offering practical IT solutions that really work.

Now based in Salisbury, we have been supporting small to medium‑sized businesses across Dorset, Hampshire, and Wiltshire since 2008.

Many of our clients choose our Monitor and Protect monthly package, which gives business owners and their teams the reassurance of having a dedicated IT department—without the cost of employing one in‑house.

For clients who prefer ad‑hoc support, we offer a comprehensive range of services available whenever needed. These include technical support, web design, IT consultancy, digital marketing and SEO consultancy, office and server setups, and emergency response services, among others.

Why choose us?

Proactive Monitoring
Benefit from proactive remote monitoring and alerts for your network, servers, and backups, with rapid responses that minimise disruption and keep your team productive.
Friendly IT Support
Our team is friendly, approachable, and committed to keeping things jargon‑free. They’re on hand to support you and your staff with questions and issues via phone, email, ticket system, or in person.
Emergency Support
Our Monitor and Protect clients can rest assured knowing their systems are monitored around the clock, with a guaranteed emergency response in place.
IT Support Specialists
Our team brings a broad range of expertise and specialisms, allowing us to draw on collective experience whenever needed.
Unlimited Support
Inclusive tech support is available to Monitor and Protect clients during business hours, reducing reliance on costly on‑site visits.
IT Consultancy
We offer IT consultancy services to both ad‑hoc customers and clients with a monthly support package.

Looking for a reliable IT support partner?Here’s a snapshot of what our Monitor and Protect package can deliver for your business:

  • A comprehensive Service Level Agreement (SLA)
  • Enterprise‑grade anti‑virus protection
  • 24/7 remote access and system monitoring (licences included)
  • Unlimited telephone, email, helpdesk, and remote support for your team during normal working hours
  • A dedicated Primary Engineer and Account Manager
  • 24/7 priority support with guaranteed response times
  • Discounted on‑site visits when required

Not quite ready for a monthly support agreement? Many of our services are also available on an ad‑hoc basis. Get in touch today to find out more.

Reliable Service
Ease of Use
Value for Money

Get in touch with our friendly team today...

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