Assist Business IT Ltd provide on-site and remote IT Support to companies. We pride ourselves on offering a friendly, approachable and flexible service to our clients.
Now based in Salisbury, we have been working with Small to Medium sized Businesses in the Dorset, Hampshire and Wiltshire area since 2008..
Most of our clients choose to work with us under our Monitor and Protect monthly package, giving business owners and staff the peace of mind of having a full IT Team at a fraction of the cost.
For our ad-hoc clients, we have a wide range of services available as and when needed, including; Technical Support, Web Design, IT Consultancy, Digital Marketing / SEO Consultancy, Office & Server Setups and Emergency Response, to name a few..
Why choose us?
Proactive Monitoring
Benefit from Remote Monitoring and Alerts for your Network, Server and Backups – We respond to alerts promptly to keep you and your staff working without interruption.
Friendly IT Support
Our staff are friendly, helpful and aim to be jargon-free. They will assist you and your staff with questions and support by telephone, email, ticket system or in person.
Emergency Support
Our ‘Monitor and Protect’ Clients can sleep easy in the knowledge that their systems are monitored 24/7 and a guaranteed emergency response is in place.
IT Support Specialists
Our staff have a wide range of expertise and specialisms, with the entire team able to lean into that experience where required.
Unlimited Support
Our ‘Monitor and Protect’ Clients, and their staff can access this inclusive Tech Support during normal working hours, reducing the cost of on-site visits.
IT Consultancy
Our IT Consultancy Service is available to both ad-hoc and monthly support clients.
Looking for an IT Support Service?Here's an introduction to what our Monitor and Protect package can offer your business…
- Service Level Agreement
- Enterprise Level Anti-Virus Software
- Remote Access and Monitoring 24/7 (Licenses included)
- Unlimited Telephone, Email, Helpdesk and Remote Support for your team (during working hours)
- Allocated Primary Engineer and Account Manager
- 24/7 Priority with Guaranteed Response times
- Discounted on-site visits
Other Services...
IT Support Packages
Business IT Support Services – Compare our Ad-Hoc, Retainer or Full Monthly Support for Small to Medium Sized Companies.
read moreMonitor and Protect Support
Monitor and Protect Business IT Support Package with 24/7 Systems & Network Monitoring, Anti-Virus Software, Cloud Backup & More. Make Your Company Our Priority.
read moreGroup CyberSecurity Training – In Person
In-Person, Group CyberSecurity Training for Company Employees. Face to Face sessions include education on Phishing, Internet Safety, Connections and more. Interactive quizzes and Policy Introduction included.
read moreOnline Interactive CyberSecurity Training
Online CyberSecurity Training for your employees and remote workers. Set simulations to reinforce training by creating realistic phishing attacks. Dozens of videos of up to 90 mins long available 24/7
read moreAssistive & Inclusive Technology Consultancy
Our Assistive Tech Consultant can support you and your employees in choosing and sourcing Accessible Technology for the workplace or for home working.
read moreIndividual CyberSecurity Training, in-person
In-Person, one-to-one IT Security Training for your Employees. Face to Face invidual sessions include education on Phishing, Internet Safety, Connections and more. Interactive quizzes and Policy Introduction included.
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