IT Support Packages
- January 8, 2026
- Posted by: Client Services
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IT Support PackagesInformation on our Monthly and Ad-Hoc Support Services

- Ad-hoc, Retainer and Full Support Packages available
- Access to Support, Consultancy and Training
- Small, friendly team with a wide range of expertise and specialisms
- Emergency call out
- 24/7 monitoring via our full support package
- Cost effective alternative to in-house IT Team
- See below for our service comparisons
Assist Business IT Ltd work with small to medium sized companies either on an ad-hoc basis or though one of our support packages. Get in touch to find out how we can work for your business
Ad-Hoc
Pay as you go for:
- No Monthly Fee or Contract
- On-site Visits
- Remote Support
- Server Support
- Cloud based Support, e.g. Microsoft365
- IT Consultancy
- Web Services
Popular
Monitor and Protect
Peace of mind for you and your team
- Service Level Agreement & Contract
- Guaranteed Emergency Response
- Remote Access Monitoring
- Allocated Primary Technician
- Allocated Account Manager
- Unlimited Telephone Support*
- Unlimited Email Support*
- Unlimited Remote Support*
- Discounted On-Site Visits
- Cloud Backup**
- Enterprise Level Anti-Virus
- 24/7 Priority
- Discounted IT Consultancy
- Asset Management
- License Management
Retainer
All ad-hoc services, plus:
- Service Level Agreement & Contract
- Urgent Response
- Allocated Primary Technician
- Allocated Account Manager
- Discounted Remote Support
- Discounted IT Consultancy
- Asset Management
- License Management
Exclusions and Notes:
*Unlimited only within Normal Working Hours of 8am – 6pm Monday to Friday excluding Bank Holidays
**Cloud Backup should not be used as nor is intended to be the sole or primary backup